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Re: porting number


@Dkai001 wrote:

Make sure you contact team moderator to make sure your port went through and finalized. 


That's really unnecessary.  When a port has gone through, the old provider's service will automatically stop working.  In addition, incoming calls and incoming text messages will start working when using the Public Mobile sim card.  Customers can check this for themselives.

 

If those 2 things don't happen, then the port isn't finalized - no need to ask a moderators about it unless things don't get completed.

Good Citizen / Bon Citoyen

Re: porting number

Things are not being completed and the port not finalized, my advice is to contact public mobile to make sure no issue with port. 

Great Neighbour / Super Voisin

Re: porting number

How to Port number from koodo

Mayor / Maire

Re: porting number

Hello @Savneet .

you just received a message from moderator did you ...???..

To post a new question here it will be easier and faster tha in an old post....

https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started

 

Good Citizen / Bon Citoyen

Re: porting number

so, after a port, I will start to recieve all my messages etc on the phone in about 2 hours? is that correct for a time line? so some of my texts etc may not function until it is "finalized"? 

 

How do you see if it is actually completed? Is there something on my account page? 

 

I have not done this yet, but maybe will in the future. 

Re: porting number


@bros3n wrote:

so, after a port, I will start to recieve all my messages etc on the phone in about 2 hours? is that correct for a time line? so some of my texts etc may not function until it is "finalized"? 

 

How do you see if it is actually completed? Is there something on my account page? 

 

I have not done this yet, but maybe will in the future. 


There will be no difference shown in your self serve account after everything is done.

 

When you old carrier's sim card stops working, everything is supposed to be completed.  If you are already using the Public Mobile sim card, you will receive a text mesaage telling you about a successful number transfer.  Only after that will you receive calls and all text messages on your Public Mobile service.

Good Citizen / Bon Citoyen

Re: porting number

Once number is ported. You should be able use all features immediately.