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yygurvich
Great Neighbour / Super Voisin

yahoo.comI want to change master card I paying for my phone on my autopay.I tryed to find  phone number to contact with public mobile COULD NOT..What to do. My email ***@yahoo.com Thanks.

5 REPLIES 5

will13am
Oracle
Oracle

@yygurvich , login to your self serve account and may payments from there.  If you are on auto payment, there is nothing to do.  The system will debit your payment card automatically.  

Triguy
Mayor / Maire

You should remove your personal info by clicking on the three dots.

To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..Remember, accepted credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.

gblackma
Mayor / Maire

@yygurvich Please use the 3 dots on the top right of your post to remove your personal information from the post.  Everthing is diy here you need to change it your self. See below on where to do it 

Make a patment.pngWhen entering your debit/ credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).

Welcome to PM. Stay safe. 

hairbag1
Mayor / Maire

@yygurvich wrote:

yahoo.comI want to change master card I paying for my phone on my autopay.I tryed to find  phone number to contact with public mobile COULD NOT..What to do. My email yyyyyy@yahuuuu.com Thanks.


Log into My Account / Payment. From there scroll down to Manage My Card.

geopublic
Mayor / Maire

@yygurvich wrote:

yahoo.comI want to change master card I paying for my phone on my autopay.I tryed to find  phone number to contact with public mobile COULD NOT..What to do. My email @***@yahoo.com Thanks.


@yygurvich 

Setting up AutoPay means that you earn $2 every 30 days!
To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

 

2Capture.PNG

 

 

Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info

 


Note: When entering the postal code do not enter any spaces. Also do not use the unit number field even if you live in an apartment or condo and use a desktop browser if you can.

Hope this helps!

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