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now do i change my credit card number

betty2
Great Neighbour / Super Voisin
 
6 REPLIES 6


@Hanoiahn wrote:

I tried to change my card details 

But i can not see the onetime payment site 

Only show me my payment details as i used 


Hi @Hanoiahn log in your self serve account https://selfserve.publicmobile.ca/

> click on Payment tab > click Manage my card > choose replace card or remove card

 

manage my card.png

Hanoiahn
Great Neighbour / Super Voisin

I tried to change my card details 

But i can not see the onetime payment site 

Only show me my payment details as i used 

@kb_mv that's what you get Kevin! boy! lol jk

@betty2 

Before you log in to your account make sure you clear your browser, close all tabs and reboot your device if its been awhile.....then open one tab only in secret/incognito mode using firefox, chrome or safari.

 

Once logged in and choosing "manage my card" choose "replace my card." Copy your billing address exactly except do not use the apt/unit box just add your suite # to the street address. Do not use a space in the postal code. USE ALL CAPS if necessary.

@betty2  My reply disappeared into the nether world lol. Do what @JoyLuck said.

JoyLuck
Mayor / Maire

You can do that in self service. Choose payment tab.

 

cc1.jpg

 

 

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