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new visa exp date

abounayou
Great Neighbour / Super Voisin

please help me to set up my account with a new Visa expiry date.

 

thank you,

 

Fr. Youhanna

11 REPLIES 11

Pizzaeh
Deputy Mayor / Adjoint au Maire

@Mommaof4 wrote:

The Visa/Debit card expiry field only goes to 2024 - my card is 2025!~
I just had to pay $106.22 to get PIN's for an $81 bill!  NOT happy!!!!


Apologies, I don't use vouchers and the PIN is for the voucher.   

Mommaof4
Great Neighbour / Super Voisin

The Visa/Debit card expiry field only goes to 2024 - my card is 2025!~
I just had to pay $106.22 to get PIN's for an $81 bill!  NOT happy!!!!

Dogbert
Model Citizen / Citoyen Modèle

@abounayou wrote:

please help me to set up my account with a new Visa expiry date.

 

thank you,

 

Fr. Youhanna


1. Delete your existing card.

 

2. Add a new card.

Dylan3
Great Citizen / Super Citoyen

We are regular customers

 

The only people that could help you with this are public mobile staff

 

Oracle members are customers as well but they are experienced members of the community

SD08
Retired Oracle / Oracle Retraité

@Anonymous wrote:

@SD08 wrote:

@abounayou wrote:

please help me to set up my account with a new Visa expiry date.

 

thank you,

 

Fr. Youhanna


@abounayou 

If you encounter problems when following the suggestions already mentioned, try deleting the card and re-entering it instead of editing the info already there. 


I think the idea is kinda moot because there isn't an edit function. There's replace and remove...both of which go to a blank form. But maybe the remove could be better than replace.


Right, I meant replace, not edit...forgot the terminology used in the self-serve.  Thanks.  Remove and re-add the card instead of replace, if the system gives you a problem.  

Anonymous
Not applicable

@SD08 wrote:

@abounayou wrote:

please help me to set up my account with a new Visa expiry date.

 

thank you,

 

Fr. Youhanna


@abounayou 

If you encounter problems when following the suggestions already mentioned, try deleting the card and re-entering it instead of editing the info already there. 


I think the idea is kinda moot because there isn't an edit function. There's replace and remove...both of which go to a blank form. But maybe the remove could be better than replace.

SD08
Retired Oracle / Oracle Retraité

@abounayou wrote:

please help me to set up my account with a new Visa expiry date.

 

thank you,

 

Fr. Youhanna


@abounayou 

If you encounter problems when following the suggestions already mentioned, try deleting the card and re-entering it instead of editing the info already there. 

abounayou
Great Neighbour / Super Voisin

Thank you!

God bless you 🙏

Lieux
Oracle
Oracle

@abounayou wrote:

please help me to set up my account with a new Visa expiry date.

 

thank you,

 

Fr. Youhanna


ADBAFA8D-9EB5-4691-8417-CD5315D3D825.png

 

Click on MANAGE MY CARD 

ZfromVanC
Town Hero / Héro de la Ville

You can change your payment information by going to your account:

  • Click on 'Make a payment'
  • then 'Manage Visa or debit card'
  • then 'Replace this credit card'

Hope this helps!

missorange
Town Hero / Héro de la Ville

Here is not customer service, we are all customer like you. You can log into the self serve account, then find "manage the card" to edit your card information, Or you can send message to MOD for help, but it takes up to two business day to resolve your issue.

Need Help? Let's chat.