cancel
Showing results for 
Search instead for 
Did you mean: 

increase in bill with no change in service

bcondon
Good Citizen / Bon Citoyen

I have autopay set up for bill payment. Currently wondering why my bill increased by approximately $12 for the last few months without any notification or without any change in service. 

33 REPLIES 33

will13am
Oracle
Oracle

@bcondon , please look at your payment history carefully to see where the "extra costs" are coming from.  Each cost and reward item are listed as separate line items there.  It should be easy to see where the changes took place.  

Jb456
Mayor / Maire

Were you on a promotion plan by chance? In the past they had $10 off for 6 months.

Triguy
Mayor / Maire

Did you refer some friends or family ?  PM did a clean up of awards so if accounts were no longer active then you would lose the award.

Need Help? Let's chat.