03-05-2019 03:07 PM - edited 01-05-2022 06:47 AM
my $10 plan is not finished yet
i put extra money into my account
i picked $25 upgrade plan
but how do i know it will activate for next
Solved! Go to Solution.
03-06-2019 01:26 AM
@sunflowershine wrote:
@RobertQc wrote:
@CireYorEtihw wrote:my $10 plan is not finished yet
i put extra money into my account
i picked $25 upgrade plan
but how do i know it will activate for next
@CireYorEtihw Did you pick "change at next renewal" ?
If so, it will switch over at your renewal date in self serve.
I made the change of my plan as "change at next renewal". It didn't do so as requested. I luckily checked my account and found out that my account was "inactive". I have to select to change the plan on my renewal date manually. Good to double check on the date of renewal.
I don't quite understand what all you're trying to say here. If your plan is in suspension, then you can change plan immediately, then pay up, and it'll start anew with the new plan and new date.
03-06-2019 01:13 AM
@RobertQc wrote:
@CireYorEtihw wrote:my $10 plan is not finished yet
i put extra money into my account
i picked $25 upgrade plan
but how do i know it will activate for next
@CireYorEtihw Did you pick "change at next renewal" ?
If so, it will switch over at your renewal date in self serve.
I made the change of my plan as "change at next renewal". It didn't do so as requested. I luckily checked my account and found out that my account was "inactive". I have to select to change the plan on my renewal date manually. Good to double check on the date of renewal.
03-05-2019 06:18 PM
yes ... thanks .. others gave me answer ...
03-05-2019 03:18 PM
@CireYorEtihw, if you selected a new plan to be changed on the next renewal, you will see on the change base plan tab, new plan box, the plan that you have selected for the next renewal.
03-05-2019 03:16 PM - edited 03-05-2019 03:18 PM
@CireYorEtihw wrote:
but how do i know it will activate for next
If you want to confirm its set up, go into self serve, click change plan again (but dont change plan) and look at the bottom "FUTURE DATED PLAN CHANGES"
03-05-2019 03:14 PM - edited 03-05-2019 03:15 PM
@CireYorEtihw wrote:my $10 plan is not finished yet
i put extra money into my account
i picked $25 upgrade plan
but how do i know it will activate for next
@CireYorEtihw Did you pick "change at next renewal" ?
If so, it will switch over at your renewal date in self serve.