how to get my payment invoice for monthly payment in 2020?

[Chunlingpan]

how to get my payment invoice for monthly payment in 2020?

[HALIMACS]

@Chunlingpan 

I believe your payment history tab will only allow you to go back 180 days so you will likely need to request moderator assistance back to January 1st.

I suppose another way would be to search your payment card transaction history and limit your search to Public Mobile for the 2020 year and screenshot it.

[JoyLuck · Accepted solution]

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@Chunlingpan wrote:

how to get my payment invoice for monthly payment in 2020?

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If the transaction history in self service will not do, contact a moderator.

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[Jb456]

You have to contact the moderators for that. Usually people ask for it quarterly or yearly.

 

Or send them a private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437