08-10-2019 04:19 AM - edited 01-05-2022 08:31 AM
Hello all;
I have two Public mobile accounts and phone numbers. I would like to cancel or terminate one and transfer the surplus money (its only $7 dollars) to the other. How do I do that? Is it even possible?
Thanks
Solved! Go to Solution.
08-10-2019 11:27 PM - edited 08-10-2019 11:27 PM
@fherzog wrote:Hello all;
I have two Public mobile accounts and phone numbers. I would like to cancel or terminate one and transfer the surplus money (its only $7 dollars) to the other. How do I do that? Is it even possible?
Thanks
You can try but you might have to get lucky. One moderator could say yes and another no. For this reason , probably good advice for customers to not top up until needed.
08-10-2019 08:33 PM
The mods can do almost anything... However doubt they will transfer money to different accounts all the time.
Otherwise evwry new subscriber promo people will cancel their account and create a new one and ask to transfer the balances
08-10-2019 04:27 AM
@fherzogYou would need to contact the Moderators as only they have access to the account system. Be expect to hear back from them up to 48 hours.