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Great Neighbour / Super Voisin

how to cancel account and transfer surplus to another number

Hello all;

I have two Public mobile accounts and phone numbers. I would like to cancel or terminate one and transfer the surplus money (its only $7 dollars) to the other. How do I do that? Is it even possible?

Thanks

Mayor / Maire

Re: how to cancel account and transfer surplus to another number

@fherzogYou would need to contact the Moderators as only they have access to the account system. Be expect to hear back from them up to 48 hours.

Town Hero / Héro de la Ville

Re: how to cancel account and transfer surplus to another number

The mods can do almost anything... However doubt they will transfer money to different accounts all the time.

 

Otherwise evwry new subscriber promo people will cancel their account and create a new one and ask to transfer the balances

Mayor / Maire

Re: how to cancel account and transfer surplus to another number


@fherzog wrote:

Hello all;

I have two Public mobile accounts and phone numbers. I would like to cancel or terminate one and transfer the surplus money (its only $7 dollars) to the other. How do I do that? Is it even possible?

Thanks


You can try but you might have to get lucky.  One moderator could say yes and another no.  For this reason , probably good advice for customers to not top up until needed.