05-19-2020 04:50 AM - edited 01-05-2022 11:58 AM
how in the world do i change my credit card information?? all i see is a remove auto pay but i want to update my CC . Don't Public mobile want me to pay them correctly?? My CC expired and need to update new one.
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05-28-2020 02:32 PM
@twlau65 wrote:how in the world do i change my credit card information?? all i see is a remove auto pay but i want to update my CC . Don't Public mobile want me to pay them correctly?? My CC expired and need to update new one.
i did this few days ago, changed my credit card info -
Login to myaccount > Payment > Manage Credit Card > Replace this credit card.
05-28-2020 11:34 AM
First things first you must create the self serve account, once competed then you change info under paymnet
hope this helps
05-19-2020 08:25 PM
change credit card information
05-19-2020 11:22 AM
If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.
Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info
If you're having trouble registering or updating your credit card, here are a few tips you can try:
Hope this helps!
05-19-2020 07:52 AM
@twlau65 go make a payment in your self service account.
When entering your debit/ credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).
Welcome to the community. Stay safe.
05-19-2020 05:03 AM - edited 05-19-2020 05:22 AM
@twlau65 wrote:how in the world do i change my credit card information?? all i see is a remove auto pay but i want to update my CC . Don't Public mobile want me to pay them correctly?? My CC expired and need to update new one.
Log into account click ‘Payment’ tab, then select manage credit cards , allows you to update or remove your credit card.
You will see 2 options that are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the Credit card info
05-19-2020 04:55 AM
On that payment page, click on manage credit card.