double billed for SIM card

[pubmobuser]

I got double billed for the public mobile SIM card in my recent credit card statement.

Feb 6 SP * PUBLIC MOBILE TORONTO ON  $11.30

Feb 11 PUBLIC MOBILE 85504782542 BC $11.30

[srlawren]

@ShawnC13  like @computergeek541  said, the province listed is just where the charge occurred.  We know PM's SIM orders are done out of Toronto, so that makes sense for the first $10 + tax charge (probably ontario taxes of 13% by the looks of things).  The second charge as suggested by @computergeek541 is almost certainly for a $10 plan + tax, and it seems PM charges their self-serve system fees out of BC. 

[ShawnC13]

Ahh Ok.  I am in BC and mine is taxed correctly.  I thought they may have had that for every province

[computergeek541]

---

@ShawnC13 wrote:

---

@pubmobuser wrote:

I got double billed for the public mobile SIM card in my recent credit card statement.

Feb 6 SP * PUBLIC MOBILE TORONTO ON  $11.30

Feb 11 PUBLIC MOBILE 85504782542 BC $11.30

---

Something really funny about this as BC Tax isn't 13% so it wouldn't be a plan charge.  I think your best bet is to deal with the Moderators.  

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

---

From my online banking:

PUBLIC MOBILE

855-4782542

BC

CA

I can say with certainty that plan charges will say Public Mobile BC.  It doesn't have anything to do with the province of the phone number or the tax rate.  It's always been like that for me, and I'm in Ontario.  I'm also about 75% certain that the sim cards transactions do say Public Mobile Toronto, ON, but it's been too long ago since I've ordered using my credit card.

[ShawnC13]

---

@pubmobuser wrote:

I got double billed for the public mobile SIM card in my recent credit card statement.

Feb 6 SP * PUBLIC MOBILE TORONTO ON  $11.30

Feb 11 PUBLIC MOBILE 85504782542 BC $11.30

---

Something really funny about this as BC Tax isn't 13% so it wouldn't be a plan charge.  I think your best bet is to deal with the Moderators.  

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

[computergeek541]

---

@Metal1967 wrote:

---

@pubmobuser wrote:

I got double billed for the public mobile SIM card in my recent credit card statement.

Feb 6 SP * PUBLIC MOBILE TORONTO ON  $11.30

Feb 11 PUBLIC MOBILE 85504782542 BC $11.30

---

@pubmobuser 

Not surewhat thenumber starting 855 is...but edit it out....public site

---

It's just the official Public Mobile company phone number (with a typo in it).  The number doesn't accept calls from customers looking for support services (obviously).

[Metal1967]

---

@pubmobuser wrote:

I got double billed for the public mobile SIM card in my recent credit card statement.

Feb 6 SP * PUBLIC MOBILE TORONTO ON  $11.30

Feb 11 PUBLIC MOBILE 85504782542 BC $11.30

---

@pubmobuser 

Not surewhat thenumber starting 855 is...but edit it out....public site

[computergeek541]

---

@pubmobuser wrote:

I got double billed for the public mobile SIM card in my recent credit card statement.

Feb 6 SP * PUBLIC MOBILE TORONTO ON  $11.30

Feb 11 PUBLIC MOBILE 85504782542 BC $11.30

---

Could one charge be for the sim card, and the other charge be for a $10 plan?