You could also go in store to buy vouchers in the meantime. Stores include Walmart, London drugs, PC mobile or gas stations like Shell.
You can also contact moderator, who can likely fix your billing situation, but the wait times are up to 3-4 days. For most customers in the past, the above suggestions have worked..... weird....
thanks. i live in a rural area so don't have the options right now. will keep trying
As do I. Which is why I was interested to hear your input. But did you at least try recharge? I've only read successes here.
Depending on your provincial taxes it may even be cheaper.
you can try leaving out last digit of postal code.
also when doing all these attempts do it for $1 amounts till you find the combination that works. this way should some of your failed attempts actually be charged (its been known to happen) you are not requesting huge refunds.
also your cc might get locked by the system after several failed attempts.
as for recharge i have used them 4 times recently and had no issues. again if you are worried get a $10 voucher instead of a 40 to test.
all being said I bought a vouher from 711 last week for 100$ and the system would not recognise it, so i had to spend another 100$ while PM investigates...
I tried several web browsers when I activated my PM SIM card and registered my credit card. The website is tricky.
Same problem here. I can not attach my CC in my account for AutoPayment.
I have matched all the information with CC and PM accounts. and tried all the ways mentioned in the posts above. I have request @Moderator_Team kindly solve my issue.
I am a new user. thanks.
Tagging users on the right side there does nothing. Tagging here is not the best way.
Did you send a private message to them?
Thanks for reply.
H to send them private message.
In To, should I type @Moderator_Team
send a private message through the following link :
Please include in the private message your phone number, your account number and PIN code.