cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Great Neighbour / Super Voisin

can I pay manually instead of prepay?

I am looking to purchase a plan with publicmobile, but I want to pay myself every month rather than autopay. Is that an option? don't see that written anywhere.


Accepted Solutions
Highlighted
Oracle

Re: can I pay manually instead of prepay?


@sanchejp wrote:

I am looking to purchase a plan with publicmobile, but I want to pay myself every month rather than autopay. Is that an option? don't see that written anywhere.


Yes you can add vouchers every month or however often you would like.  It is still recommended to register a credit card for autopay to earn that $2 off every 30 days.  As long as you have funds sitting in Available Funds your credit card will never be charged.


*

I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the in the bottom right to create a trouble ticket *

*

View solution in original post


All Replies
Highlighted
Oracle

Re: can I pay manually instead of prepay?


@sanchejp wrote:

I am looking to purchase a plan with publicmobile, but I want to pay myself every month rather than autopay. Is that an option? don't see that written anywhere.


Yes you can add vouchers every month or however often you would like.  It is still recommended to register a credit card for autopay to earn that $2 off every 30 days.  As long as you have funds sitting in Available Funds your credit card will never be charged.


*

I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the in the bottom right to create a trouble ticket *

*

View solution in original post

Highlighted
Town Hero / Héro de la Ville

Re: can I pay manually instead of prepay?

Hi you can always buy vouchers at walmart or many other stores in  Canada and then pay manually 

Highlighted
Mayor / Maire

Re: can I pay manually instead of prepay?

Yes. 

 

Here is is what I do. Set up auto pay with a credit card. That will get you $2 off per billing period. 

 

Then top up your account in advance of your next billing using your credit card on file. 

 

So if your plan is $50 then you will top up by $50 plus taxes. 

 

Also keep in mind, to add an add-on top up your account first then buy the add-on. 

 

Do the top up, hit enter to see total charge plus taxes before you submit and do a screen print as a receipt to pay. Then submit the payment entry. .

 

If you have a balance from rewards etc your next billing will take funds from your balance first then from your auto pay set up. But if you do it right....auto-pay won’t kick in. 

Highlighted
Deputy Mayor / Adjoint au Maire

Re: can I pay manually instead of prepay?

@sanchejp, I do this all the time. Instead of paying by credit card, I add the funds manually into my account. I still do the 'AutoPay' because it is the easiest money I save at $2 a month. 

 

How Do You Do It?

 

  1. In your self-serve, I click on 'Make a Payment'
    Screen Shot 2020-03-23 at 9.52.53 AM.png

     

  2. A new page will pop open on how manage your payment:
    Screen Shot 2020-03-23 at 9.54.49 AM.png
  3. Click on Select Amount,
    Screen Shot 2020-03-23 at 9.54.55 AM.png
  4. Enter 'the Amount that you want...Other'
  5. Click on Submit
  6. What this does, it adds the funds into a Public Mobile account, and when it comes to renewal, it will automatically come on your renewal day. 

I guess this is one way to do make your own pre-payment scheduled to be paid at the end or beginning of each month. Or bi-weekly. I do this method just in case self-serve goes down for maintenance or has server issues in general. Which, I don't want to have.

Highlighted
Mayor / Maire

Re: can I pay manually instead of prepay?

Stores with payment vouchers:

 

https://www.publicmobile.ca/en/on/payment-voucher

Tags (1)
Highlighted
Model Citizen / Citoyen Modèle

Re: can I pay manually instead of prepay?

@sanchejp the vouchers are sold many places, Wal-Mart, gas stations, convenience stores. Once you buy the voucher, call 611 and enter the code. You can do this manually every month. 

Auto-pay is a good feature if you're interested in saving a couple bucks! 

Highlighted
Mayor / Maire

Re: can I pay manually instead of prepay?

@sanchejp 

If you can't get to a store to buy a voucher, you can also purchase a voucher online.  A few different websites.  Recharge.com is one vendor, but charges a service fee.  Then you can load the voucher either via your self service account or dealing 611 from your phone.  

 

One suggestion is to try to load the funds manually a couple of days beforehand.  Sometimes, there are issues with vouchers or even paying via credit card online that takes time to sort out. You don't want your service disrupted because of technical issues with payment.  

Highlighted
Model Citizen / Citoyen Modèle

Re: can I pay manually instead of prepay?

I have a card on my account for the $2 off but I pay with a voucher. I've gotten them from Canadian tire, London drugs and shoppers. London drugs has $10 ones. The other stores usually only have $20 and $40 ones.

Highlighted
Great Neighbour / Super Voisin

Re: can I pay manually instead of prepay?

Can i pay manually instead of prepay

Need Help? Let's chat.