been asking for help all day no help.

[deakon24]

hello you guys  im trying to login into my self serve account to change my  payment. I've been trying to get my password reset. i tried the forget password no email was sent. I tried  contacting mod person they sent me a reset password link that it expired. Can anyone help with this problem?

[CS_Agent]

Hello @deakon24, I'll definitely help you to gain access to your Self-serve account. Please check your inbox, I just sent you a private message.

Cheers 🙂

Aïssata

[deakon24]

i contacted them again hopefully they can fix this issue.

[will13am]

The password reset is broken.  Please contact the moderator team.  

The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

[LEGO]

@deakon24 Unfortunately, only Moderator_Team can reset your password.

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! 

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

You will receive a response within an hour, if you are lucky OR it might take up to 48 hours, if your luck is run out!