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auto pay

epmaione
Great Neighbour / Super Voisin

How do i switch my credit card in auto pay? So frustrating!!!!

3 REPLIES 3

Staliger
Mayor / Maire

@epmaione go to your account, self-service. Then, Manage My Card. Click on it, and you change the info there. Here is the article about it: https://www.publicmobile.ca/en/bc/get-help/articles/update-or-remove-your-payment-card

 

Anonymous
Not applicable

@epmaione 

I know. It's a little link lower down saying Manage my cards or something. Do it on a clean browser or incognito mode. Match your details to the billing name and address of the card. Either no space in the postal code or drop the last digit. Be aware of caps too. If it doesn't take then be aware of multiple attempts that could lock you out and then you'd need to wait a while or ask the moderators.

epmaione
Great Neighbour / Super Voisin

How do I speak to a person in this weird company?????

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