hello, trying to sign up and I'm also getting the Zip code does not match billing address error.
This is a valid card with no probs ordering with other online services.
I see there was a link to order that is supposed to provide a Prov option, but that doesn't work. Please assist asap, thank you.
I'm getting an error whenever I try to order SIM cards for myself and my 2 brothers. It says "ZIP code does not match billing address". I live in Alberta and my postal code is not new. I've tried three different addresses and tried changing the postal code and removing the space. Nothing has worked. Could you help me out?
I am trying to order a sim card and got the following error message:
"ZIP code does not match billing address". Could someone from the company provide a solution to this issue because if this first step cannot be resolved, then we won't be customers.
COULD SOMEONE FROM THE COMPANY PROVIDE A SOLUTION !
Thanks to the community for their feedback.
The website is finicky. You could try a different web browser, clearing cache or going incognito. Try the postal code with a space in between the first 3 digits, or no space.
You could also buy a PM sim card from Amazon.ca.
If that fails, you can contact moderator. Expect 1-2 days wait
Send a private message to moderator through the following link :