05-29-2017 03:56 AM - edited 01-05-2022 02:08 AM
I just paid my bill on the 24 of May when I got paid now it saying suspended in highly pissed yes I am changing my plan but really suspended when I just pay it.
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05-30-2017 01:16 AM
Thank you for info
05-30-2017 01:12 AM - edited 05-30-2017 01:14 AM
While I'm just going say this it would easier if they had it where it be easy to see as for u have problem with me putting something up that isnt inefficient to u then don't reply.
05-30-2017 01:07 AM
It okay now thank you
05-29-2017 03:19 PM
@Sherry87 for future use, please only ask in one place. This is at least the 3rd place I've seen you ask, and it's very inefficient.
05-29-2017 09:33 AM
My advice; don't check your account on the day of renewal. If the phone still works, all is well. Check the account the next day, and all should be back to normal. This is a well know problem.
05-29-2017 08:57 AM
Hey @Sherry87,
Thank you for reaching out to us!
As long as your plan is active, please disregard the suspended banner on your self-serve account. Your plan should have renewed - please let us know how it went 🙂
Regards,
Mary
05-29-2017 04:13 AM
It the may 28 when my renew date is
05-29-2017 04:04 AM
The 29 of May yes it works but saying my account is suspended
05-29-2017 04:03 AM - edited 05-29-2017 04:52 AM
When is your renewal? Are services working for you? If services are not working, send a private message to one of the mod.
You posted in the wrong board, @Shazia_K can you move this to the right section?
EDIT: OP created another topic, please delete this.
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