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Where is my Order History located?

davidlawson64
Great Neighbour / Super Voisin

I can find my transaction history for my Public Mobile account but not my Order History for SIM card purchases. I recently purchased three SIM cards and did not receive email confirmation. So I need to look up my order history please.

2 REPLIES 2

davidlawson64
Great Neighbour / Super Voisin

Thank-you.

Of course, it is a little ridiculous under a "self serve" model of doing business that I should have to jump through hoops just to see my own order history. But I appreciate your response and have got a ticket created (after entering my userid and password three more times!)

Jb456
Mayor / Maire

It would not display on your account. Moderators who work for public mobile can see it so you have to contact them.

 

Simon.JPG

 

Or private message at link below

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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