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clarkxy
Great Neighbour / Super Voisin

When will the Flash sale reflect on my bill?

Hi there,

I registered the flash sale on May 6th and purchased a new sim card on the same day. According to the promotion, I will get my next 30 days for $0. However, I haven't seen any update on my bill so far, which still shows my amount owing is $23. Can anyone help me with this question? Thank you so much.

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Accepted Solutions
JoyLuck
Mayor / Maire

Re: When will the Flash sale reflect on my bill?

@clarkxy 

 

Have a look at this thread: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Flash-sale-Credit-not-applied/m-p/541...

 

"Customers who do qualify for this promo will have to wait until after May 22nd to receive their credit to their account. In general, credits will be applied to accounts within 30 days of activation. "

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JoyLuck
Mayor / Maire

Re: When will the Flash sale reflect on my bill?

@clarkxy 

 

Have a look at this thread: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Flash-sale-Credit-not-applied/m-p/541...

 

"Customers who do qualify for this promo will have to wait until after May 22nd to receive their credit to their account. In general, credits will be applied to accounts within 30 days of activation. "

View solution in original post

clarkxy
Great Neighbour / Super Voisin

Re: When will the Flash sale reflect on my bill?

thanks for your reply. I will wait for a few more days to see what will happen. 

dude65
Model Citizen / Citoyen Modèle

Re: When will the Flash sale reflect on my bill?

Yes you get a free month but it will be the second month, not your first month. Its like a "buy one, get one free deal".

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