What kind of nonsense is this???

[barrascuk]

I am on $15 plan. I have a $75 balance. Did I get up tooo early and check?? I can read what it says (disregard if you have enough funds)...but worst I have ever seen is Plan Expired. I am in BC and is 7:30am. And I thought payments are done midnight ish. This is appalling to see especially when my funds are prepaid for 5 months. I guess I will wait till 9 am BC time. I have prepaid intentionally to avoid the auto-pay hiccup. 

[barrascuk]

Also I see that my minutes and data have been reset. If there was a list of improvements to make...this would be one of them.  

[Anonymous]

You've been here this long and this is the first time you've noticed this?

Yes, it's a bit unnerving when one first sees it. As long as your services are working...don't touch nothin'.

[will13am · Accepted solution]

@barrascuk , if your service is still functional, I would not worry too much about the timing for the self serve account to update.  Don't touch anything there if the service is working.  

[hairbag1]

@barrascuk...are your phones features still working ? If so, ignore, as it's going through the renewal process.