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What happens to my phone number/account if I do not pay?

serious7
Good Citizen / Bon Citoyen

I will be travelling for 2 months out of the country and was wondering what happens if I don't pre-pay for those 2 months. Will I still be able to use my phone number and pay again after 60 days and continue with my plan?

3 REPLIES 3

Anonymous
Not applicable

@serious7 wrote:

Will I get to keep my number if service is suspended?


Yes. For up to 90 days after suspension. Then pay up again and you start a new term from that date.

serious7
Good Citizen / Bon Citoyen

Will I get to keep my number if service is suspended?

will13am
Oracle
Oracle

@serious7, accounts deactivate after 90 days of suspension.  You should be fine to suspend your service for 60 days and then restart it.  To suspend service, remove auto pay and do not top up the account with funds.

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