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Great Neighbour / Super Voisin

Want to cancel my my phone

I'd like to have no more phone service please cancel 

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Mayor / Maire

Re: Want to cancel my my phone

Log into your self serve account 

 

If you're on auto-pay remove your credit card by clicking payment then it's bottom left. Or call 611 to remove auto-pay. You still will have to log in to delete card details.

Screenshot_20200124_073012.jpg

 

Since PM is prepaid just don't pay anymore. Have 90 days of an inactive account. System will delete the account.

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Good Citizen / Bon Citoyen

Re: Want to cancel my my phone

Stop your autopay or reduce funds to zero and your account will stop automatically.

Account will run to normal renewal date

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Mayor / Maire

Re: Want to cancel my my phone

Porting your number to another provider will automatically close your account too. Note Your PM account must be actibe to port.


@Cowboy_1 wrote:

I'd like to have no more phone service please cancel 


 

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Mayor / Maire

Re: Want to cancel my my phone

@Cowboy_1  If your were using vouchers to renew simply don't pay. If you were using AutoPay access your selfserve account online and remove your credit card on file.

 

Cheers!!

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Great Neighbour / Super Voisin

Re: Want to cancel my my phone

 
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Mayor / Maire

Re: Want to cancel my my phone

If you want to cancel your plan and have autopay setup then just remove it.

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Deputy Mayor / Adjoint au Maire

Re: Want to cancel my my phone

@HafsaYahya This is like deja vu all over again.

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Mayor / Maire

Re: Want to cancel my my phone

 @kevenv So many questions have been asked and answered a thousand times.

 @HafsaYahya : just remove your payment card and let the term expire.

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Deputy Mayor / Adjoint au Maire

Re: Want to cancel my my phone


@z10user4 wrote:

 @kevenv So many questions have been asked and answered a thousand times.


@z10user4 What I find mind boggling is the answer is contained in the thread which is only 4 answers long!

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