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Vouvher not available !!

Kenu
Great Neighbour / Super Voisin

hey guys,

I just paid $40 with the Voucher and it didn't went thru, it keep saying voucher is unavailable, i don't know why.any idea, my service is cut now and its so weird, i can't use my number and i can't pay through voucher.

3 REPLIES 3

Kenu
Great Neighbour / Super Voisin

I did, am just waiting for their response.

gpixel
Mayor / Maire

@Kenu contact customer support mods

 

click on the question mark chat bubble to the bottom right of your screen
type "no service"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account


make sure to check your inbox(top right corner envelope icon) periodically, for a response

Anonymous
Not applicable

@Kenu wrote:

hey guys,

I just paid $40 with the Voucher and it didn't went thru, it keep saying voucher is unavailable, i don't know why.any idea, my service is cut now and its so weird, i can't use my number and i can't pay through voucher.


Can you try it with the 611 service? Or if that is what you used, try the self-serve. Seems some vouchers take overnight to become redeemable.

You can also use online places or some stores will do instant top-ups.

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