@chriskiks wrote:
I tried to update my credit card info and realized I just completely missed the button. Not sure if you just couldn't find where to click in order to update it, but it took me a while. It's not that obvious.
There's a small link on the bottom left that says "Manage my card" which I completely missed for about 10 minutes. Long day at work I suppose.
I wouldn't feel bad about that. I recently changed my credit card and I didn't see the manage credit card link either. I kept on enabling and disabling autopay and kept wondering to myself "if i just turned off autopay, why does it still show my card number".
It is partly my fault for not seeing the link, but I can't help to think that there should be a link to it withhin the manage autopay page. My reasoning for this is as follows: Many, if not most of the people who have a card saved on the Public Mobile account will have added the card for use with autopay. For the customers who are choosing to just make manual payments, there is far less reason to have a credit card saved on the Public Mobile account to begin with.
At the very least, I would say that the "manage my card" should be moved further up and all that blank space removed so that it is more noticeable and more easily seen. The way it is now makes it look as if it's just some legal disclaimer that people have learned to skim through or even skip.
