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Good Citizen / Bon Citoyen

Umeebr reactive and my money back

How Umeebr reactive and my money back 

Deputy Mayor / Adjoint au Maire

Re: Umeebr reactive and my money back


@Muldersarah7989 wrote:

How Umeebr reactive and my money back 


As PM is a prepaid service..there are no refunds. Sorry !

Mayor / Maire

Re: Umeebr reactive and my money back


@Muldersarah7989 wrote:

How Umeebr reactive and my money back 


 @Muldersarah7989 

Not sure exactly what you're asking.

Do you have a Public Mobile account?

Is it in suspension?

Is it more than 90 days in suspension?

Is the service just not working for some reason?

Town Hero / Héro de la Ville

Re: Umeebr reactive and my money back


@Muldersarah7989 wrote:

How Umeebr reactive and my money back 


It was not fixed with the moderator last month @Muldersarah7989 ?

You can use google translate if you want...perhaps it would be easier to explain your problem?

Town Hero / Héro de la Ville

Re: Umeebr reactive and my money back


@Lieux wrote:

@Muldersarah7989 wrote:

How Umeebr reactive and my money back 


It was not fixed with the moderator last month @Muldersarah7989 ?

You can use google translate if you want...perhaps it would be easier to explain your problem?


Is your problem fixed now @Muldersarah7989 ? Or did you click on SOLUTION inadvertently? You can change that ..click on the 3 dots in the message as solution and change...

Good Citizen / Bon Citoyen

Re: Umeebr reactive and my money back

No not fixed 

Deputy Mayor / Adjoint au Maire

Re: Umeebr reactive and my money back

So what is the problem you're experiencing ? Provide as much detail as you can.

Good Citizen / Bon Citoyen

Re: Umeebr reactive and my money back

My viza debit card is not let me buy a 10 doalr top up

Good Citizen / Bon Citoyen

Re: Umeebr reactive and my money back

No they never got back to me last month 

Mayor / Maire

Re: Umeebr reactive and my money back


@Muldersarah7989 wrote:

My viza debit card is not let me buy a 10 doalr top up


Are you on autopay?

If not and you were doing a manual top up then it is vital that all information is exactly like what is on your visa debit card/account.

Have you used this card before?