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Two months in a row PM screwed up credit card autopayment

John46
Good Citizen / Bon Citoyen

The subject says it all.  Note that, for at least a year before the current issue, I have had NO, ZERO, NIL problems with autopay.

 

  • For the past two months, my CC payment has been rejected. 
  • For the past two months I have gone in and deleted existing (accurate!) payment information. 
  • For the past two months I have reinitiated payment information. 
  • For the past two months I have (immediately after reinitiating payment information) clicked on the necessary buttons to pay my account to bring it current. 
  • For the past two months that payment is immediately processed and my account is now current.

For the past two months I have lost the $1 credit for being on autopay.

 

Who can I complain to??  I am really perplexed. 

31 REPLIES 31

cellphoneuser1
Mayor / Maire

@John46 open ticket with moderators using help chat. Click in the question mark.

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