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Great Neighbour / Super Voisin

Text not working after top up

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks 

Model Citizen / Citoyen Modèle

Re: Text not working after top up

@dboughner   Did you try rebooting device?

Model Citizen / Citoyen Modèle

Re: Text not working after top up


@dboughner wrote:

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks 


I assume it might take a bit of wait.

Restart the phone, or repop the sim card.

Worst case, try lost/stolen tricks...

Mayor / Maire

Re: Text not working after top up


@dboughner wrote:

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks 


Adding money doesn't do anything until you spend it. If you wish to renew your plan early then you'd need to contact the mods. Or you could do an immediate plan change to something else.

There are other apps that would let you "text" using data/wifi.