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Good Citizen / Bon Citoyen

Tax Receipt

I require a more detailed receipt/invoice than I can print from the My Account page.

I read somewhere that a Mod can e-mail me this in PDF form. If so how can I get this done?

Deputy Mayor / Adjoint au Maire

Re: Tax Receipt

hi..

 

you send a private message to a moderator inquiring about the tax receipt..

 

details can be found here:

 

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...

Good Citizen / Bon Citoyen

Re: Tax Receipt

I have done that, and no response in over 3 days. Maybe the backlog of questions is slowing response times?

Deputy Mayor / Adjoint au Maire

Re: Tax Receipt

hi..

 

yes....the mods are replying based on severity of issue ( e.g.: no service, suspended service,can't open account etc....)

 

they eventually will get to you but understandably it is of very low priority at the moment....

 

just hang in there ....it could take a couple weeks though ( maybe faster as they hired new moderators..) ..

 

cheers

Great Citizen / Super Citoyen

Re: Tax Receipt


MrRoboto wrote:

I have done that, and no response in over 3 days. Maybe the backlog of questions is slowing response times?


I inquired about this earlier. They said it takes about 30 days.

Good Citizen / Bon Citoyen

Re: Tax Receipt

Thanks for the response. 30 days is a pretty horrendous response time, I hope that will improve soon!!

Good Citizen / Bon Citoyen

Re: Tax Receipt

Heard from a mod and was told a the receipt I need will be sent.

It will take up to 30 days to receive though ??

Good Citizen / Bon Citoyen

Re: Tax Receipt

Receipt received . Thank-you.

Highlighted
Great Neighbour / Super Voisin

Re: Tax Receipt

Hi, I need to get a tax receipt for my public moblie bill in Feb 2018 when I was a customer. 

 

Please let me know how I can receive this.

Thanks,

Sarah

Moderator

Re: Tax Receipt

Hello Sarah,

 

Thank you for your response.

 

In order to better assist you in regards to your invoice copy request, please send us a private message.

 

Cheers

 

Abdoulaye