04-27-2019 08:32 PM - edited 01-05-2022 07:20 AM
I'm wondering how this works, because I am currently on the $15 plan and tomorrow I have to pay and I adjusted my plan to the $25 plan, but the overview page says I owe $15 still.
Also, the overview says that my plan has expired...
04-27-2019 08:58 PM
Okay, thanks.
04-27-2019 08:48 PM
@Barryere wrote:So for the $25 plan, I just put $25 into my account?
It depends on what is available fund in your account and the rewards you are getting.
Your plan $25
less: available fund in your account
less: $2 autopay if you have autopay enable
less: $1 per referee you have
04-27-2019 08:48 PM
@Barryere wrote:So for the $25 plan, I just put $25 into my account?
Yes, adding funds to your account is a good way to make sure nothing funky happens with autopay.
04-27-2019 08:48 PM
@Barryere wrote:So for the $25 plan, I just put $25 into my account?
Correct.
04-27-2019 08:44 PM
So for the $25 plan, I just put $25 into my account?
04-27-2019 08:35 PM
@Barryere wrote:I'm wondering how this works, because I am currently on the $15 plan and tomorrow I have to pay and I adjusted my plan to the $25 plan, but the overview page says I owe $15 still.
Also, the overview says that my plan has expired...
If you chose to change plans at next renewal..just make sure your balance will cover the difference..or if on autopay should automatically cover it...
04-27-2019 08:34 PM - edited 04-27-2019 08:35 PM
If you futuredate the new plan all should be fine.
If you want add funds to cover the new plan cost to avoid an autopay failure.
Expired status is fine if service is working.
This is a good read https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs...