Suspended account

[chowma]

Hi there, 

My account got suspended, it says I didn't not pay but there was  a payment on July 27, 2017 when I signed up for the account.

Account #: 1000000xxxxxxx

Phone #: 604-xxx-xxxx

Also, I have been having issues recieving phone calls. They all go to voicemail after one ring. I have only been receining phone calls from other Public Mobile users. 

Thank you, 

Mei 

[Luddite · Accepted solution]

Seems similar to this: https://productioncommunity.publicmobile.ca/t5/Discussions/SERVICE-SUSPENDED-ACCOUNT-PAID-UP/m-p/180...