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Mayor / Maire

Re: Suspend service and balance auto deduction

Oh! Thanks ShawnC13.

I had thought that I had gathered some time ago here that the counter started at the end of the paid term. But I guess that does make logical sense as it IS suspended.

 

Great Neighbour / Super Voisin

Re: Suspend service and balance auto deduction

During suspended state, does it continue to deduct from existing balance?

Mayor / Maire

Re: Suspend service and balance auto deduction


@sohailsayani wrote:

During suspended state, does it continue to deduct from existing balance?


No. Available Funds stays as was. Autopay doesn't trigger.

Mayor / Maire

Re: Suspend service and balance auto deduction

Suspension period is only 90 days long.  Available balance and phone number will be lost if you stay an entire 90 days in suspension.