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Mayor / Maire

Re: Stuck in Europe 12GB/90day is due again and I won't be able to use it.


@beirut wrote:

I don't think people are looking for this deal. You can get better deals with Fido and Zoomer


Did you consider the suggestion posed by @shep22  ? You can downgrade your plan to the minimum ($15/30days).

Downgrade now and pay $15, then when it Expires in 30 days...you can let 85 days go by before you renew another $15/30 days. (At 90 days Suspended your account closes for good so thats why I suggest renewing in 85 days).

Alternative is to just let your account close and get a new one when you return.

Make certain you look at the "fine print" of any of the other cell providers before you go there. The forum gets ex-Fido customers reporting how happy they are to have left and started up with PM.

 

 

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Oracle

Re: Stuck in Europe 12GB/90day is due again and I won't be able to use it.

@beirut , given the situation, perhaps the only thing worth saving is the phone number.  If that does not matter, then let the account deactivate and sign up for whatever is best when you return to Canada.  

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Mayor / Maire

Re: Stuck in Europe 12GB/90day is due again and I won't be able to use it.


@beirut wrote:

I don't think people are looking for this deal. You can get better deals with Fido and Zoomer

 

Well I see. So I don't have much options


@beirut   I just tried to change plans on an account that is also expired and the plans page won't load, so I'm not sure if changing plans is an option that is available on expired accounts or it's perhaps a temporary glitch on PM's website which isn't loading the pages, which has been known to happen too. 

 

OTOH if changing plans option isn't available to users with expired accounts, then I would suggest submitting a message to moderators to see whether they are willing to allow you to drop down to the $15 plan given the circumstances you find yourself in.  You have nothing to lose and you can submit a ticket via SIMon here: https://publicmobile.ca.ada.support/chat/

 

Type in your issue, select contact us/moderators, then submit ticket when these options appear and follow the prompts to finish.

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Mayor / Maire

Re: Stuck in Europe 12GB/90day is due again and I won't be able to use it.

@beirut 

What is the appeal of the 90 day plan your currently on? The full speed 4G? The ability to stretch all 12 gb over the 90 days? For the same amount of money you can get the $40/5 gb plan with a lot more flexibility. Do you have a lot of rewards to lose? If you don't care about the phone number and your not going to lose much reward wise just let it deactivate or offer it up to members to contact you privately and discuss the options. When you come back in the fall its prime flash sale season and you'll get a great deal on a plan with more data for less money and save yourself $120 right now by letting that plan go.......

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Good Citizen / Bon Citoyen

Re: Stuck in Europe 12GB/90day is due again and I won't be able to use it.

Thanks! Yeah I will just let it deactivate. It used to be a great plan (price wise) but not so much anymore. And besides loyalty I have absolutely no rewards. So not losing much

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Mayor / Maire

Re: Stuck in Europe 12GB/90day is due again and I won't be able to use it.

@beirut 

Now that's a good plan......it will save you $10 a month off your next plan for 12 months!