I had same issue (service suspended/plan expired). I wrote to the moderators (once). Did nothing with my account. Everything just went back to normal about 30 minutes ago. I didn't pay anything or subscribed/changed the plan. I guess the issue is slowly getting repaired and that patience (after writing to moderators) is the best fix for now.
moderators are not responded yet ,the issue reported 2 hours ago. i'm without any connections...can you help how it got resolved for you ...really?