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Good Citizen / Bon Citoyen

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.


@Lieux wrote:

@Tamhoop What’s going on?????????



@Lieux wrote:

@Tamhoop What’s going on?????????


 

Mayor / Maire

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.


@Tamhoop wrote:

@Lieux wrote:

@Tamhoop What’s going on?????????



@Lieux wrote:

@Tamhoop What’s going on?????????


 


 @Tamhoop

Ok. So you've got Reply and Quote down. Now you just need to type your text in the right box and you'll be golden. Smiley Happy

Great Neighbour / Super Voisin

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.

Thank you!

Great Neighbour / Super Voisin

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.

Ir worked!

Thank you so much!

Great Neighbour / Super Voisin

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.

I have No Service, logged into the selfservce, it shows My account has been suspended, Plan Expired in Account Status.

 

But I have enough available funds in the account, and the AutoPay is active on this account.

 

Contacted the Mod Team, hopefully will get it resolved soon 

Great Neighbour / Super Voisin

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.

Go to mobile data in settings.

Look for the option of  chooseing network that uses LTE and allows you to choose manually which network to choose.

 select Public Mobile . 

Wait a few minutes 3-4 icons will start popping up.

Internet and plan will follow.