02-09-2020 10:26 AM - edited 01-05-2022 10:35 AM
My $15 plan renewal comes up tomorrow and as usual my rewards are not being credited. My account shows ammount due $15 and I think it should show 15-(1+2+1)= ammount due $11.
Cut and pasting below from my account page.
02-09-2020 10:32 AM - edited 02-09-2020 11:42 AM
@Milk the rewards are credited when the payment is applied. Based on the evidence you supplied below, your credit card will be charged $11 + applicable tax. Also, remember to ignore any messages etc during the renewal process as long as their is no interruption to your services.
@Milk wrote:My $15 plan renewal comes up tomorrow and as usual my rewards are not being credited. My account shows ammount due $15 and I think it should show 15-(1+2+1)= ammount due $11.
Cut and pasting below from my account page.
- My Rewards
- Loyalty Reward ($1)
- AutoPay Reward ($2)
- Community Reward $0
- Refer-a-Friend Reward ($1)