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Reverse payments

Raman91
Great Neighbour / Super Voisin

I was paying online for my service and I had received a message that it was not going through. So I paid again and I had been charged twice! I’m not needing the service for the amount that I paid so how do I reverse this transaction! 

2 REPLIES 2

Acekiller
Deputy Mayor / Adjoint au Maire

usually there's no refund, but in your case where it is PM's fault, the mods can grant refunds on case by case basis.

will13am
Oracle
Oracle

For refunds due to multiple payment, you will need the help of a moderator to resolve this issue. The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

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