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Reset my passwoed

Stevebos
Great Neighbour / Super Voisin

My account is locked out ive forgotten my passowrd how can I resset it for acess to my self serve.

4 REPLIES 4

Kim1971kim
Great Citizen / Super Citoyen

Click forgot my password and try resetting or click to chat on public mobile 

Jackhyf63
Town Hero / Héro de la Ville

@Stevebos To reset the password, you will need to send a private message to the Moderator_Team with your account info.

popping
Retired Oracle / Oracle Retraité

@Stevebos wrote:

My account is locked out ive forgotten my passowrd how can I resset it for acess to my self serve.


Your account maybe locked if you had tried too many time with failed attempts.

Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.
Moderator wait time is up to 2 days.

 

RobertQc
Mayor / Maire

@Stevebos  Have you tried the reset password link?

 

https://selfserve.publicmobile.ca/forgot-password/

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