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Mayor / Maire

Re: Renewal date coming up

 @Melissa-H77 

Since we're carrying on after solution...I don't let any company take money from me in an automatic fashion. No auto-debits, no auto-withdrawals. I pay bills the night before they're due. I look at this place as like any other bill. Pay it before it's due. After learning about and observing some of the overnight renewal process, I would have funds in the night before the last day of the paid term. That date is the top date on the overview page when active.

For the autopay reward, I use a prepaid "credit" card gift card. It doesn't even need to have money on it if I use vouchers or otherwise have Available Funds.

Oracle

Re: Renewal date coming up


@z10user4 wrote:

 @Melissa-H77 

Since we're carrying on after solution...I don't let any company take money from me in an automatic fashion. No auto-debits, no auto-withdrawals. I pay bills the night before they're due. I look at this place as like any other bill. Pay it before it's due. After learning about and observing some of the overnight renewal process, I would have funds in the night before the last day of the paid term. That date is the top date on the overview page when active.

For the autopay reward, I use a prepaid "credit" card gift card. It doesn't even need to have money on it if I use vouchers or otherwise have Available Funds.


Have you completed your concrete underground bunker for the doomsday scenario?  Honestly, this discussion is without merit given the question in the OP.  You are trying to spread irrational fear that most other customers don't have.  Personally at every opportunity I used auto payment with my service providers.  Practically every other day in a month, somebody is taking money from my account.  If I were to manually pay each and every one of these bills, I would waste a ton of time needlessly and will likely miss a payment for sure.  In all the years of using auto payment, I have yet to miss a payment or have service disruption due to missed payment.  I only recall once having a billing issue with Bell where their payment system went haywire.  I received notification that routine autopayment would be halted until their billing system was fixed.  I went through that episode without any errant charges or service interruption.

Oracle

Re: Renewal date coming up


@geopublic wrote:

@Melissa-H77 wrote:

Quick question: I have been reading lot of issues with phones getting suspended when renewing their plans. My husband and I are on autopay with the same credit card on the same day. Our first renewal date is coming up and I would like to make sure everything goes though on time. I have read that people will add funds to their account prior to the renewal date to ensure that their plan does not get suspended. Will this cancel the the autopay reward? Also if I know I have $3 in rewards should I still add the plans full amount just Incase? Trying to be proactiveSmiley Happy 


@Melissa-H77  First off regarding AutoPay you will not lose the reward as long as AutoPay is enabled. You can even fund your account with vouchers and still receive the reward.

 

I too have multiple accounts on the same credit card and have never used AutoPay. I manually fund the accounts with the credit card on file 3 days before renewal on the first account and two days before renewal on the second account. Just subtract the rewards and make a payment for the remainder for each account. This way if there is an issue with the cc it will give you some time to notify the moderator team.

 

Better safe than sorry. 🙂


See my response to Z10.  Smiley Happy

Mayor / Maire

Re: Renewal date coming up


@will13am wrote:

@z10user4 wrote:

 @Melissa-H77 

Since we're carrying on after solution...I don't let any company take money from me in an automatic fashion. No auto-debits, no auto-withdrawals. I pay bills the night before they're due. I look at this place as like any other bill. Pay it before it's due. After learning about and observing some of the overnight renewal process, I would have funds in the night before the last day of the paid term. That date is the top date on the overview page when active.

For the autopay reward, I use a prepaid "credit" card gift card. It doesn't even need to have money on it if I use vouchers or otherwise have Available Funds.


Have you completed your concrete underground bunker for the doomsday scenario?  Honestly, this discussion is without merit given the question in the OP.  You are trying to spread irrational fear that most other customers don't have.  Personally at every opportunity I used auto payment with my service providers.  Practically every other day in a month, somebody is taking money from my account.  If I were to manually pay each and every one of these bills, I would waste a ton of time needlessly and will likely miss a payment for sure.  In all the years of using auto payment, I have yet to miss a payment or have service disruption due to missed payment.  I only recall once having a billing issue with Bell where their payment system went haywire.  I received notification that routine autopayment would be halted until their billing system was fixed.  I went through that episode without any errant charges or service interruption.


I tire of these dismissals that some people seem to like to do. "Enough said", "end of discussion", "without merit" lines. It's unwarranted assuming power and authority and frankly insulting.

I don't trust corporations. They want my money. I'll dutifully/contractually give it to them when I'm required to while I enjoy the service they provide for the agreed upon period of time. I don't let them just help themselves.

This is not a comment on this autopay or spreading fear. It's a consumer comment in general. Fine for you that you have no problem letting corporations take your money. I don't dismiss you and denigrate your perspective or add insults of being some kind of dooms-dayer. Relax. Take a breath.

Highlighted
Mayor / Maire

Re: Renewal date coming up


@will13am wrote:

@geopublic wrote:

@Melissa-H77 wrote:

Quick question: I have been reading lot of issues with phones getting suspended when renewing their plans. My husband and I are on autopay with the same credit card on the same day. Our first renewal date is coming up and I would like to make sure everything goes though on time. I have read that people will add funds to their account prior to the renewal date to ensure that their plan does not get suspended. Will this cancel the the autopay reward? Also if I know I have $3 in rewards should I still add the plans full amount just Incase? Trying to be proactiveSmiley Happy 


@Melissa-H77  First off regarding AutoPay you will not lose the reward as long as AutoPay is enabled. You can even fund your account with vouchers and still receive the reward.

 

I too have multiple accounts on the same credit card and have never used AutoPay. I manually fund the accounts with the credit card on file 3 days before renewal on the first account and two days before renewal on the second account. Just subtract the rewards and make a payment for the remainder for each account. This way if there is an issue with the cc it will give you some time to notify the moderator team.

 

Better safe than sorry. 🙂


See my response to Z10.  Smiley Happy


@will13am You entitled to your own opinion and I respect that but what your missing is perspective. I have no issues with paying bills automatically through my bank because I know that they spend a considerable amount of money to maintain their systems and keep them up and running. It's no secret that PM does not work that way. The systems are hand-me-downs and making changes on the fly when problems occur is standard procedure. You can be comfortable with that but I'm not. My motivation here is to give back and help people navigate the waters just as others helped me when I signed up. I'm just giving my honest advice and not fear mongering. If that is what you think then that's your opinion and you are entitled to it. It's up to the OP to review the comments and decide.