cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Model Citizen / Citoyen Modèle

Renew

Just wondering when my number will get deactivated if I don't renew my plan after 30 days?

Mayor / Maire

Re: Renew


@Sharry19 wrote:

Just wondering when my number will get deactivated if I don't renew my plan after 30 days?


90 days later.

Town Hero / Héro de la Ville

Re: Renew

@Sharry19

After 90 days ...

Model Citizen / Citoyen Modèle

Re: Renew

For example: If my current plan is ending in January end then If I renew it in April end (just on 89th day) my number won't be deactivated ? 

Town Hero / Héro de la Ville

Re: Renew


@Sharry19 wrote:

For example: If my current plan is ending in January end then If I renew it in April end (just on 89th day) my number won't be deactivated ? 


 

@Sharry19

Correct..although the 89th day may not be so good if there are problems activating..

Model Citizen / Citoyen Modèle

Re: Renew

The number shouldn't be deactivated. However, if you signed up for a promo plan once you stop paying you will lose the promo and be billed for the full regular cost of the plan with no way to go back to the original.

Mayor / Maire

Re: Renew


@Sharry19 wrote:

For example: If my current plan is ending in January end then If I renew it in April end (just on 89th day) my number won't be deactivated ? 


Correct. Though to be safe you might want to target say 85 days just in case something trips up.

 

 @Alex888: I'm not sure that's correct. Changing plans yes. And I know the OP previously talked about changing to the $10 plan but in the context of this thread, just leaving the plan unpaid won't harm it. There are other repercussions but the OP is being a bit cagey in their style.

Mayor / Maire

Re: Renew


@Sharry19 wrote:

For example: If my current plan is ending in January end then If I renew it in April end (just on 89th day) my number won't be deactivated ? 


You need moderator help to re-activate your plan after suspension.  Make sure don't leave it to the last day as moderator wait time is about 3 days or more.

Oracle

Re: Renew


@Alex888 wrote:

The number shouldn't be deactivated. However, if you signed up for a promo plan once you stop paying you will lose the promo and be billed for the full regular cost of the plan with no way to go back to the original.


@Alex888, this is in correct if you renew within the 90 days you can renew the same plan you had even if it is a promo plan.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Oracle

Re: Renew


@popping wrote:

@Sharry19 wrote:

For example: If my current plan is ending in January end then If I renew it in April end (just on 89th day) my number won't be deactivated ? 


You need moderator help to re-activate your plan after suspension.  Make sure don't leave it to the last day as moderator wait time is about 3 days or more.


@popping, you shouldn't need moderator help.  You should be able to add money and make a payment without moderator intervention.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *