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Renew my plan

780-916-8908
Great Neighbour / Super Voisin

I have bought a recharge code that is not working to activate my daughter’s phone. How do go about that?

2 REPLIES 2

hairbag1
Mayor / Maire

@XYXyyyy wrote:

I have bought a recharge code that is not working to activate my daughter’s phone. How do go about that?


Call 611 to add the voucher to your daughter's account. There's a 12 digit code that you'll enter when prompted. Then restart phone.

Some retail providers of the vouchers don't activate the voucher until several hours after the sale.

Anonymous
Not applicable

@xxxxxxxx wrote:

I have bought a recharge code that is not working to activate my daughter’s phone. How do go about that?


Do you mean a voucher? Are you using the correct number? Sometimes they have a delay in becoming useful. Sometimes they're immediate. You would miss out on the easy $2 autopay reward not using a payment card.

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