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Referral code did not work

Anneso
Great Neighbour / Super Voisin

Hi,

 

I just signed up with Public Mobile. A friend had given me a referral code, which I entered and saw a green check mark. However I don't see that I got any reward from this. How do I check?

11 REPLIES 11

esjliv
Mayor / Maire

@Anneso wrote:

Hi,

 

I just signed up with Public Mobile. A friend had given me a referral code, which I entered and saw a green check mark. However I don't see that I got any reward from this. How do I check?


Hi @Anneso , As others are saying your $10 will show up on your Self Serve account with 72 hours. The $10 will be credited on your 2nd month's bill. If you friend got notification, then you should be all set as well.

 

Welcome!

amirambreen
Good Citizen / Bon Citoyen

@Anneso  you must login and go to your rewards and you should see it in your available funds or payment bill.

nwilkie
Great Neighbour / Super Voisin

Hello,

It is getting close to the 30 day mark of having my account with Public Mobile and I have not seen the $10 referral code amount reflected. Please let me know if you can help me with this!

 

All the best,

Nick

Anneso
Great Neighbour / Super Voisin

I have verified my identity.

Anneso
Great Neighbour / Super Voisin

Done

gblackma
Mayor / Maire

@Anneso  the one time $10 credit usually appears within 72 hours in your self service account.  Text your friend, usually they get a text message telling them about the referral. Welcome to pm. Stay safe. 

Anneso
Great Neighbour / Super Voisin

Oh good. Thank you!

CS_Agent
Customer Support Agent

Hi @Anneso,

 

Thanks for getting in touch with us today!

 In order to check what's going on, I'll need you to send us a private message!

 

Public Mobile Team. 🙂

geopublic
Mayor / Maire

@Anneso  it can take up to 72 hours to show up. As long as you got the green check mark everything should be ok.

Dunkman
Oracle
Oracle

@Anneso 

You should see the $10 credit in your available funds within 72 hours. 

 

popping
Retired Oracle / Oracle Retraité

@Anneso wrote:

Hi,

 

I just signed up with Public Mobile. A friend had given me a referral code, which I entered and saw a green check mark. However I don't see that I got any reward from this. How do I check?


You will get your $10 referral credit within 72 hours after you activation.

You friend did not doing a good job on what to expect.

Need Help? Let's chat.