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Re: change credit card info for my two phones

yaroslav1
Great Neighbour / Super Voisin
 
3 REPLIES 3

yaroslav1
Great Neighbour / Super Voisin

With the help of Moderator Eddy managed to get the problem solved. E mail address was changed as well.

@yaroslav1  if you have problems adding the credit card to both accounts, when entering your credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).

 

Stay safe. 

Dunkman
Oracle
Oracle

@yaroslav1 

Are you having trouble changing credit card information?

Here is a link for some more information:

https://www.publicmobile.ca/en/on/get-help/articles?category=paying-for-your-service

 

Website is finicky.  Try to clear cache or go incognito mode.  Make sure that address exactly matches your billing address.  If apartment number, leave that section blank. 

 

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