[RESOLVED] Select customers on Province-wide talk plans experiencing outbound call issues

[Zafiris1]

The  message  says my plan has been deactivated  for non payment  but my payment  went thru on the 17th of March from my transaction history

[Lieux]

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@Zafiris1  a écrit :

The  message  says my plan has been deactivated  for non payment  but my payment  went thru on the 17th of March from my transaction history

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You can reach the moderator here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain what happened. Waiting time is few hours to 2 days. Be patient they will fix that.

[Dunkgirl]

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@Zafiris1 wrote:

The  message  says my plan has been deactivated  for non payment  but my payment  went thru on the 17th of March from my transaction history

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@Zafiris1  Is your account active? What message, make a new thread by clicking here then post screen shots of your account overview, account payment history (remove personal details) and this message.