05-31-2019 10:13 PM - edited 01-05-2022 07:38 AM
I have purchased a sim card a week ago and wanted to activate it today but it is rejecting my payment information? I called my bank and they are saying they dont evan see an attempt made and its on your side ? Can some one help and will i qualify for this promtotion??
edit moved thread by mimmo
Solved! Go to Solution.
06-01-2019 12:56 AM
@Ericrs100 wrote:So i should buy a new one tomorow ?
On June 1st, customers that purchase a SIM card online before 11:59PM ET will gain access to an exclusive offer of a one-time bonus 5GB of data. Simply activate before June 16, 2019 11:59PM ET, on a $25+/mo plan (Ready-Made plans only) to claim this offer. This will be applied as an Add-On. This offer is available to new customers only.
How to Get this Offer:
05-31-2019 10:26 PM
@Ericrs100 wrote:So i should buy a new one tomorow ?
Yup...if you want the 5GB bonus.
05-31-2019 10:25 PM
So i should buy a new one tomorow ?
05-31-2019 10:24 PM
Will try that right now, will i have the promotion or i should buy a new sim card ?
05-31-2019 10:23 PM - edited 05-31-2019 10:24 PM
Welcome to the community! I'd suggest moving your question about payment issues to a new forum post under "Paying for your service". You'll probably have more luck getting solutions there. I'd suggest reinputting all of your info and making sure that you're not using autofill as it can sometimes cause issues. As for the promotion, it appears that this promotion is only valid for SIM cards purchased on June 1st, 2019, so, unfortunately, it doesn't seem like you qualify.
05-31-2019 10:21 PM
@Ericrs100 wrote:I have purchased a sim card a week ago and wanted to activate it today but it is rejecting my payment information? I called my bank and they are saying they dont evan see an attempt made and its on your side ? Can some one help and will i qualify for this promtotion??
@Ericrs100 Try using the chrome browser in incognito mode on a desktop or laptop to see if it accepts your cc info.