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Sauce
Great Neighbour / Super Voisin

Re: I want my money refunded

I want a refund i double paid on my debt visa

z10user4
Mayor / Maire

Re: I want my money refunded


@Sauce wrote:

I want a refund i double paid on my debt visa


 @Sauce 

Do you see the additional paid amount in your Available Funds? If so, then if you're not tight on money, you could leave it there for your next renewal.

Luddite
Oracle

Re: I want my money refunded

@Sauce  FYI: You posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum  (which I have done for you today), or, if appropriate, submitting a ticket to the moderators.

 

Luckily @z10user4 picked it up. 👍


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
kb_mv
Mayor / Maire

Re: I want my money refunded


@Sauce wrote:

I want a refund i double paid on my debt visa


@Sauce Did you double pay or were you double billed? As noted by @z10user4 , if the "extra" funds are showing in your account you may as well leave them there for your next renewal as a refund if appropriate will take at least 30 days.

Brent_liza1
Good Citizen / Bon Citoyen

Re: I want my money refunded

Could you please elaborate more? One of two things happened. 
1) if you processed payment twice by pushing the button. If this is the case you can keep the credit if it shows in the system or contact your bank to ask for one reversal. You may need to notify a moderator so your service doesn’t suspend if they see the return. 

2) if you did not hit the payment twice than this is an authorization and a charge for plan. The authorization charge should show pending. These fall off around 5 business days. 

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