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Re: Beginner’s Guide to the Community

Ifrah
Great Neighbour / Super Voisin

Hello everyone,

I bought a voucher from the kudos store for the public mobile. But the number on the voucher was invalid and incompletely printed.  It's been a month now. I tried to make the payment. I needed the network so I made the payment by the credit card. what should I do now ? 

1 REPLY 1

cellphoneuser1
Mayor / Maire

@Ifrah wrote:

Hello everyone,

I bought a voucher from the kudos store for the public mobile. But the number on the voucher was invalid and incompletely printed.  It's been a month now. I tried to make the payment. I needed the network so I made the payment by the credit card. what should I do now ? 


All you need is the voucher's PIN.  Do you have the receipt?  Open ticket at https://publicmobile.ca.ada.support/chat.

Take a picture of it to show the moderators when they send you a message.

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