yes I tried and it's not working.
Public Mobile need to fix their horrible payement system...
I've registered on various websites using the method described above by @mpcdesign.
There should be no spaces between the digits and the dash, eliminate all other puncuation.
I previously worked in an IT Department, looking after various things including printing of addresses on bills / envelopes. This is the 'gold standard' of addresses, prefered by Canada Post and the business community.
@lucnbernier, have you tried clearing yoru cache, or private / incognito mode browsing? There could be extra information on your PC that is causing this to happen.
The payment system isn't broken - something you're entering is the problem, whether it's your typing or cache on your PC / device/
I tried all of that already, so many times...
Public Mobile paiement system is clearly the issue. I never had any issue to purshase anything online... except on Public Mobile. The worst is they still haven't provided a phone number to call to customer service.
@lucnbernier, it's time to send a message to a moderator. Phoning a moderator? I believe if you started with PM since day one, you may have grandfathered into that 'calling them,' but, I truly believe if you can't resolve your issues through the community, you need to send a message to a @Moderator_Team. One way to do this is how I had tagged them in this message.
How can you get help with your account, activation, or service?
Don't know your pin?--provide any 3 of the following:
How long until they reply?:
How can I view my private messages between myself and a Community Moderator?
Public mobile uses Salt Payments Inc.
salt has blocked my Visa on two accounts so I added a MasterCard without issues.
Sent an email to Salt and will post an update once I hear back.
Visa did not see any pending or denied online transactions; appears as an issue in Salt’s system. Not transmitting to card issuers.
I keep getting this message from public mobile when I try to make payment & now they've cancelled my phone.
"Unable to process this transaction.
Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged."
How do I get a public mobile moderator to unblock my card since my credit card is working fine