Please contact

[Cody1628]

I was double Charged on my bill and want it credited back to my card

[Triguy]

You can reach a moderator by sending them a private message.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[selva1]

Since this your first month payment, you have to send a private email to moderator team to get your refund or credit.

[Anonymous]

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@Cody1628 wrote:

I was double Charged on my bill and want it credited back to my card

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Usually when things like this happen, people get credited back into their Available Funds. Seems rare to get the money back on a card.

But in the meantime, if you're willing, please post a screen snip of your recent Payment History from the self-serve and maybe we can see what you're seeing. Blank out personal info of course.