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Great Neighbour / Super Voisin

Plan expired but I have available funds

Hi all,

My plan expired 1 day before I made the monthly payment. Now it looks that it's impossible to reactivate it...the available funds are there, but I don't know what to do to reactivate the plan! Can someone help me out here?? 

Town Hero / Héro de la Ville

Re: Plan expired but I have available funds


@juanguillen wrote:

Hi all,

My plan expired 1 day before I made the monthly payment. Now it looks that it's impossible to reactivate it...the available funds are there, but I don't know what to do to reactivate the plan! Can someone help me out here?? 


Is your phone working? If it’s, then don’t worry about it, otherwise you need to contact moderator team:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Mayor / Maire

Re: Plan expired but I have available funds

Hi if you still have service like @hycm53 has stated please don't worry about what you see on your account it happens to most everyone the day before renewel just one of the wierd glitchs with the system

Oracle

Re: Plan expired but I have available funds

@juanguillen  before cntcating the mods, try the lost stolen trick or the $1 trick to reactivate your phone.

 

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

 

 

 

Model Citizen / Citoyen Modèle

Re: Plan expired but I have available funds

@juanguillen As long as your phone is working ignore all messages in your account ,It’s  normal. if your account has issues you need to sent PM to MOD.