I set up a new account, created a plan, and initiated a number port during the setup. I paid for 90 days up front during the setup, totalling $150. The number port went through, but I couldn't make or receive any calls or texts. When I logged into my account, it said i was only on a $10/month plan (30-days, no talk, text, or data). My account had been debited $10, and had a $142 credit (due to auto-pay reward of $2). I reconfigured my plan, but had to add $8 to my account to get back to $150 so I could pay for 90 days. Now everything is good, but it seems like I'm out $10 because of a glitch in the setup process. How can I get my $10 back?
